AIKO Privacy Policy

We may collect personal information that you provide to us directly, including:

• Your first and last name
• Business email address
• Job title
• Company or organisation name
• Telephone number, where provided
• Country or location
• Information you provide when requesting a demonstration or contacting us
• Your stated business interests, requirements or areas of interest
• Communications between you and Aiko.

We may also receive information when you submit your details through third-party platforms such as LinkedIn Lead Gen Forms.

When you visit our website, we may also collect limited technical information such as your IP address, browser type, device information, pages visited and website interaction data through cookies or similar technologies, where permitted by applicable law.

We may use your personal information to:

• Respond to enquiries and requests you submit to us
• Arrange product demonstrations, meetings or other requested communications
• Provide information about Aiko and its products and services
• Understand your organisation's requirements and areas of interest
• Follow up with prospective customers and business partners
• Manage our business relationships
• Improve our website, products, services and marketing
• Measure the effectiveness of our marketing campaigns
• Maintain the security and integrity of our systems
• Meet applicable legal, regulatory and compliance obligations

If you submit your information through a LinkedIn Lead Gen Form or another Aiko marketing form, we may use the information you provide to contact you regarding Aiko, including to discuss our sports intelligence, fan engagement, community, acquisition, retention and monetisation solutions.

We will not use your personal information for purposes that are materially different from those described at the point at which it was collected without providing appropriate notice or obtaining consent where required.

Depending on where you are located and the nature of our interaction, we process personal information on one or more of the following bases:

Your consent — for example, where you have agreed to receive particular marketing communications.

Taking steps at your request — for example, where you request a demonstration, information about Aiko or a commercial discussion.

Our legitimate business interests — where permitted by law, including managing B2B relationships, responding to business enquiries, improving our services and conducting appropriate business-to-business marketing.

Legal obligations — where processing is necessary for us to comply with applicable laws or regulatory requirements.

Where we rely on consent, you may withdraw your consent at any time.

We may contact you about Aiko products, services, demonstrations, events or other information that we believe is relevant to your professional interests where you have requested such information, provided your consent, or where otherwise permitted by applicable law.

You can opt out of marketing communications at any time by using the unsubscribe option contained in an applicable communication or by contacting us at privacy@aiko.inc.

Opting out of marketing communications will not prevent us from contacting you where necessary in relation to an existing business relationship, an enquiry you have made, or another non-marketing matter.

We may share personal information with trusted third parties where reasonably necessary to operate our business, including providers of:

• Customer relationship management systems
• Email and business communication services
• Website hosting and infrastructure
• Analytics services
• Marketing and advertising platforms
• Appointment scheduling services
• Professional, legal, accounting and compliance services

We may also disclose information where required by law, regulation, legal process or a competent authority.

Where third parties process personal information on our behalf, we expect them to protect that information and use it only for the purposes for which it has been provided.

We do not permit third parties to use information collected through our lead generation activities for their own unrelated marketing purposes.

If you interact with an Aiko advertisement or submit a Lead Gen Form on LinkedIn or another third party platform, that platform may separately process your personal information in accordance with its own privacy policy.

Information that you choose to submit to Aiko through such a form may be provided to us and processed in accordance with this Privacy Policy

Aiko operates internationally and may use service providers or business operations located in different countries.

As a result, personal information may be processed outside the country in which it was originally collected.

Where required by applicable data protection law, we use appropriate safeguards for international transfers of personal information.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing prospective and existing business relationships and satisfying applicable legal, accounting or regulatory requirements.

For prospective customer and marketing information, we will periodically review whether there remains a legitimate reason to retain the information and will delete or anonymise it when it is no longer required.

You may also ask us to delete your information as described below.

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Access to personal information is limited to people and service providers who require it for legitimate business purposes.

Depending on where you are located, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent
• Request a copy of certain information in a portable format
• Opt out of direct marketing communications
• Lodge a complaint with an applicable data protection authority

These rights may be subject to exceptions under applicable law.

To exercise a privacy right, please contact privacy@aiko.inc.

We may need to verify your identity before processing certain requests

Our website may use cookies or similar technologies to operate the website, understand how visitors use it, improve performance and measure marketing activity.

Where required by applicable law, we will request your consent before placing non-essential cookies.

You can also control cookies through your browser settings.

Aiko's business and marketing services are intended for organisations and business professionals and are not directed at children.

We do not knowingly use our business lead-generation activities to collect personal information from children.

We may update this Privacy Policy periodically to reflect changes in our services, business practices or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page

If you have any questions about this Privacy Policy, how we use personal information, or wish to exercise a privacy right, please contact: